SINCURA WHITE LABEL CONCIERGE SERVICES

A PREMIUM CONCIERGE UNDER YOUR COMPANY NAME

Every company in the service industry, no matter how big or small, would benefit from their own concierge. Very few have the resources, expertise or structure to implement this in-house. That is why we offer our white-label concierge service to provide our award winning service to your staff, clients and guests under your company name.. As a White Label Concierge client you can enjoy the following benefits: 

– Your own dedicated phone number and email address
– Branded membership cards, welcome packs, newsletters and literature
– Dedicated concierge staff: either on-site or remote
– An account and service manager plus monthly reports and behavioural statistics of your clients
– Carefully created, branded and managed website


sincura white label services concierge and staff rewards

EXAMPLE WHITE LABEL CLIENTS

THE SINCURA GROUP PROVIDE OUR WHITE LABEL CONCIERGE SERVICES TO A NUMBER OF SECTORS INCLUDING:

– Bank and Credit Card Companies: We represent major banks and credit card companies to manage the concierge requirements of their premium members.
– Serviced buildings: We provide front-of-house concierge staffing for serviced buildings both residential and businesses.
– Corporate staff incentives:  Companies offer our services to their staff to help manage their personal lives as a staff incentives. With a more balanced home/work life this increases productivity and reduces absenteeism.
– Membership and reward schemes: We provides a reward and incentive scheme for loyal clients, such as casino rewards for top level spenders.
– Relocation companies: We provide a service for clients moving to London to help them integrate into the capital.
– Management and PA agencies: We compliment existing management agencies to look after their clients, from PA’s who need access to venues they do not hold contacts with to large management agencies who would like to offer their clients enhanced services.
– Company services: We provide our services to companies for such things as client entertainment, events, staffing solutions, PR, introductions and marketing.
– Airlines and private jets: We provide our services to international jet companies to compliment their service and offer their clients itinerary buildings and an immediate concierge at their target destination.
– Other concierges: We provide our services to enhance other concierge offering – from our ticket service to our restaurant bookings. 


CASE STUDY: COVENT GARDEN CONCIERGE

THE SINCURA GROUP PROVIDE A WHITE LABEL CONCIERGE TO THE TENANTS AND RESIDENTS IN COVENT GARDEN:
case study covent garden concierge

Overview: Covent Garden Concierge manages the requirements of the tenants and the local business in one of the most vibrant and dynamic districts in London. The introduction of a concierge service is in line with the continuing transformation of Covent Garden into London’s world class district, a destination for food lovers and fashionistas alike, which has recently unveiled some of the finest residential properties in London.

Appointed By: Capco (Capital and Counties)

Type: On-site concierge based in the Covent Garden Piazza at core hours, off-site 24/7 support

Website: <<hidden>>

Phone | 0207 305 7007Email: | info@coventgardenconcierge.com

Newsletters: click here for example newsletter

Brochure: click here to view a copy of the Covent Garden Concierge brochure

Monthly Account Usage Report: click here to view an example of the monthly report of client requests and activity 

Quarterly Strategy report: click here to view an example review/strategy report


CASE STUDY – REVOLUT CREDIT CARD

THE SINCURA GROUP PROVIDE A WHITE LABEL CONCIERGE FOR REVOLUT CREDIT CARD USERS:
sincura concierge case study revolut credit card

Overview: Revolut Ltd is a digital banking alternative that includes a pre-paid debit card (MasterCard or VISA), currency exchange and much more. The London-based start-up was founded by Nikolay Storonsky and Vlad Yatsenko (Credit Suisse / Lehmans) and has over 6 million users, with over 350 million transactions totalling over £40 million. In 2018 Revolut introduced a top level membership called a”Metals Membership”; included in this package is a worldwide concierge, which is managed and run by Sincura Partner Services, part of The Sincura Group. Sincura have a dedicated team of over 20 concierges split between our office in the UK and Australia to offer 24/7 services By being powered by Sincura, Revolut Concierge is the only card concierge in the world to offer access to numerous events including Glastonbury Festival VIP hospitality, Avengers: Endgame film premiere and fan screening, Hamilton in London, Cannes Film festival VVIP packages and to be donated a complimentary private box at Wembley for use to entertain clients. amongst other things. Plus they can run the concierge with a fraction of the staffing requirements or expenses of another concierge

Appointed By: Revolut

Type: 24/7 Remote concierge

Client feedback : https://revolutadmin.com/revolut-concierge-feedback 

Website: https://thesincuragroup.com/join/credit-card-concierge.html

Email: revolut@thesincuragroup.com

Newsletters: click here for example newsletter

Monthly Account Usage Report: click here to view an example of the monthly report of client requests and activity